frequently asked questions

ORDERS + SHIPPING

when will my order ship?

for all in stock items: orders ship in 1-3 business days. you will receive a text or email with a tracking number when your order is on the way. if you've pre-orderded an item, please refer to the product's page for the most up to date ship date.

do you ship internationally?

at this time, we do not ship internationally but sign up for our email list to receive announcements on where we're headed next. we'll be in your part of the world soon!

how does subscription work?

there is a right amount of SPF to use for skin anti-aging benefits. a habit subscription is designed to keep you using the right amount, every day.

you can adjust your settings or cancel your subscription any time by logging into your account.

can i cancel my order?

once an order is placed, we are unable to cancel. please double check everything before completing your purchase!

how do i get a receipt for FSA or HSA reimbursement?

your order confirmation should word for FSA reimbursement. if you need additional documentation, email hello@habitskin.co. if your provider needs more information, they can call 650.308.4121 or email hello@habitskin.co.

what is your return policy?

view HABIT's full return policy here.

PRODUCTS

is HABIT clean?

clean is complicated -- there's no standard scientific nor legal definition of clean. we continually evaluate the industry landscape, research, consult with our chemists and regulatory bodies (in the US, that's the FDA). we currently develop our products in line with Sephora's Clean at Sephora standard. you can learn more about Clean at Sephora here.

can i use HABIT's SPF mists with eyelash extensions?&nbsp

yes, our SPF mists are safe to use with eyelash extensions. you can always ask your lash artist for adhesive compatability if you have concerns!

is HABIT vegan + cruelty-free?

yes, HABIT is vegan + cruelty free. the only animals we test on are humans as part of the FDA’s requirements for testing over-the-counter sunscreen products.

where can I find more information about the ingredients in HABIT products?

each products' ingredients are listed under the 'ingredients' tab on the product page.

is HABIT reef safe?

reef safe is a tricky term because it's more of a marketing claim rather than a standardized product development term we can use when formulating sunscreens in the lab. in quantities you'd expect to find nature, the ingredients in HABIT are not harmful to plant or animal life in the sea or on land.

STILL HAVE QUESTIONS?

text: 202.918.5509

email: hello@habitskin.co